What is deleted or anonymized
- Operator profile data in the active system
- Property pages, access credentials and protected media
- Web and mobile sessions and push tokens
- Guest and prospect identity data not subject to a legal hold
PRIVACY · ACCOUNT & DATA
Request account and data deletion
Use this route if you cannot sign in to the app. We verify the account email and registered phone before accepting a request, so this form cannot delete another person's account.
- Service
- Najla Residence Property Access System
- Responsible entity
- Najlaa Saleh Hamad bin Shuail Establishment Real Estate
- Privacy contact
- najlapsa@gmail.com
What may be retained and why
- Payment, accounting, fraud and dispute records for the configured legal period
- Acknowledgment evidence and security or audit records when retention is justified
- Private backup copies: a 30-day retention target. This does not confirm disposal or the hosting provider’s retention cycle; separate verification is required.
- Records subject to an active legal hold until the hold is released
Request status
For help or another privacy right, contact najlapsa@gmail.com.